ThinqHub
FAQ

Questions about the free assessment

Is it really free?

Yes. The hour is free and you do not have to buy anything. If you want more work afterwards, we scope it and quote it separately in writing, and the decision is yours.

What should we prepare?

Choose one workflow that is causing trouble and ask someone who uses it to join. Note your Odoo version if you know it. You need a computer that can share its screen.

What access do you need?

None to your live system. You share your screen and stay in control of it. Show only information you are allowed to share, and do not send passwords through the contact form or by email.

Will we receive a written report?

No. The hour ends with what we agree on the call: the likely causes and what to fix first. A deeper review with written outputs is separate work, scoped and quoted in writing if you ask for it.

Do we need to leave our current provider?

No. You decide whether to share what we agreed with your provider, and they can make the fix.

Is Enterprise-to-Community migration the goal?

No. The hour looks at one workflow in the edition you use now. Changing edition is a separate decision that needs its own fit checks, cost model and acceptance tests.

Does it cover payroll or Egyptian e-invoicing?

If that is the workflow you bring, we look at how it runs in Odoo and where it breaks down. We do not certify compliance or guarantee a tax or payroll result. Any change needs tests agreed with your qualified advisors.

Where does AI fit?

Only as a later option where a specific workflow and acceptance test justify it.